Retell AI incident

TTS provider openai is down

Resolved after 9 minutes, on March 15, 2025.

monitoring Mar 15, 2025, 04:11 AM UTC

TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.

Started
Mar 15, 2025, 04:11 AM UTC
Resolved
Mar 15, 2025, 04:21 AM UTC
Duration
9m
Detected by Pingoru
Mar 15, 2025, 04:11 AM UTC

Update timeline

  1. monitoring Mar 15, 2025, 04:11 AM UTC

    TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.

  2. resolved Mar 15, 2025, 04:21 AM UTC

    This incident has been resolved.

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