Resolved after 1 hour 30 minutes, on March 31, 2025.
Telnyx temporarily banned our account at 8:15 AM PDT 03/31/2025 due to a scammer being reported on the platform, which triggered a traceback event. We’ve implemented KYC measures along with several detection protocols, and have reported all remediation steps to Telnyx. The ban has since been lifted on 9.30 AM. We’ll continue to monitor the situation closely.
Update timeline
- resolved Apr 01, 2025, 05:13 PM UTC
Telnyx temporarily banned our account at 8:15 AM PDT 03/31/2025 due to a scammer being reported on the platform, which triggered a traceback event. We’ve implemented KYC measures along with several detection protocols, and have reported all remediation steps to Telnyx. The ban has since been lifted on 9.30 AM. We’ll continue to monitor the situation closely.
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