Retell AI incident

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Resolved after 7 hours 45 minutes, affecting Web Call and Phone Call, on April 24, 2025.

monitoring Apr 24, 2025, 04:21 PM UTC

A fix is being patched.

Started
Apr 24, 2025, 09:50 AM UTC
Resolved
Apr 24, 2025, 05:36 PM UTC
Duration
7h 45m
Detected by Pingoru
Apr 24, 2025, 09:50 AM UTC

Affected components

Web CallPhone Call

Update timeline

  1. investigating Apr 24, 2025, 09:50 AM UTC

    Please switch to English or a specific language for now—we’re investigating the issue.

  2. investigating Apr 24, 2025, 09:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 24, 2025, 04:21 PM UTC

    A fix is being patched.

  4. resolved Apr 24, 2025, 05:36 PM UTC

    This incident has been resolved.

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