RetailNext incident

Identified: Cloud services disruption

Minor Resolved

RetailNext experienced a minor incident on April 28, 2026 affecting RetailNext Global Platform, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:40 PM UTC
Resolved
Apr 28, 2026, 11:42 PM UTC
Duration
2m
Detected by Pingoru
Apr 28, 2026, 11:40 PM UTC

Affected components

RetailNext Global Platform

Update timeline

  1. identified Apr 28, 2026, 11:40 PM UTC

    We have identified and are investigating an issue that may impact cloud services and affect the UI and API endpoints. We apologize for any inconvenience and are working on this with the utmost priority to resolve the issue as soon as possible. Thank you for your patience

  2. resolved Apr 28, 2026, 11:42 PM UTC

    This incident has been resolved. All services are fully operational. Please reach out to [[email protected]](mailto:[email protected]) if you have any questions or concerns. Thanks again for your patience.