RetailNext Outage History

RetailNext is up right now

RetailNext had 1 outage in the last 2 years totaling 2m of downtime — averaging 0 incidents per month.

There was 1 RetailNext outage since April 28, 2026 totaling 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://retailnext.instatus.com

Minor April 28, 2026

Identified: Cloud services disruption

Detected by Pingoru
Apr 28, 2026, 11:40 PM UTC
Resolved
Apr 28, 2026, 11:42 PM UTC
Duration
2m
Affected: RetailNext Global Platform
Timeline · 2 updates
  1. identified Apr 28, 2026, 11:40 PM UTC

    We have identified and are investigating an issue that may impact cloud services and affect the UI and API endpoints. We apologize for any inconvenience and are working on this with the utmost priority to resolve the issue as soon as possible. Thank you for your patience

  2. resolved Apr 28, 2026, 11:42 PM UTC

    This incident has been resolved. All services are fully operational. Please reach out to [[email protected]](mailto:[email protected]) if you have any questions or concerns. Thanks again for your patience.

Read the full incident report →