Restaurant365 experienced a minor incident on December 9, 2025 affecting POS Integrations (DSS Polling), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
POS Integrations (DSS Polling)
Update timeline
- investigating Dec 09, 2025, 01:20 PM UTC
We are investigating reports of missing DSSs for certain customers.
- monitoring Dec 09, 2025, 01:39 PM UTC
A fix has been deployed to address missing DSSs for customers integrated with Toast. We are seeing recovery and expect all missing DSSs to be imported by 9a CST.
- resolved Dec 09, 2025, 02:48 PM UTC
This issue has been resolved, and missing DSSs have been imported. Feel free to chat with our support team if you there are further troubles: https://help.restaurant365.net/support/home