Restaurant365 incident

Missing Daily Sales Summary

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on December 19, 2025 affecting POS Integrations (DSS Polling), lasting 5h 4m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 11:59 AM UTC
Resolved
Dec 19, 2025, 05:04 PM UTC
Duration
5h 4m
Detected by Pingoru
Dec 19, 2025, 11:59 AM UTC

Affected components

POS Integrations (DSS Polling)

Update timeline

  1. investigating Dec 19, 2025, 11:59 AM UTC

    We are investigating reports of missing Daily Sales Summary for certain customers.

  2. identified Dec 19, 2025, 12:43 PM UTC

    This issue appears to be related to widespread troubles with content delivery services. We're working to deliver an alternative solution.

  3. monitoring Dec 19, 2025, 01:28 PM UTC

    We have implemented an alternative solution and DSS are flowing.

  4. monitoring Dec 19, 2025, 03:58 PM UTC

    We are continuing to monitor for any outlying troubles.

  5. resolved Dec 19, 2025, 05:04 PM UTC

    This incident has been resolved.