Restaurant365 experienced a minor incident on February 17, 2026 affecting R365 Payroll, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
R365 Payroll
Update timeline
- investigating Feb 17, 2026, 03:20 PM UTC
We are investigating reports that certain customers are unable to process payments through R365 Payroll.
- identified Feb 17, 2026, 03:48 PM UTC
Our team has identified the root cause of this interruption, and a fix is being prepared.
- monitoring Feb 17, 2026, 04:02 PM UTC
We're seeing payments process as expected, and will continue to monitor for any outliers.
- resolved Feb 17, 2026, 04:50 PM UTC
This incident has been resolved.