Relevance AI incident

Degraded access to Relevanc...

Major Vendor's status page →

Resolved after 1 day 7 hours, affecting section-246798 (Agent Builder) and section-255947 (AU API) and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 12:12 PM UTC

Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details.

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Started
Nov 18, 2025, 12:12 PM UTC
Resolved
Nov 19, 2025, 07:30 PM UTC
Duration
1d 7h
Detected by Pingoru
Nov 18, 2025, 12:12 PM UTC

Affected components

section-246798 (Agent Builder)section-255947 (AU API)section-255947 (EU API)section-255947 (US API)

Update timeline

  1. investigating Nov 18, 2025, 12:12 PM UTC

    Our DNS provider Cloudflare is having a major worldwide outage which is causing degraded access to Relevance AI and many other internet services. Whilst our core services are all functioning as normal, Cloudflare's outage means that users may not be able to access the platform due to degraded DNS and traffic routing. See https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for more details.

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