Resolved after 8 hours 39 minutes, affecting Inbound National and Outbound National and 1 more, on December 11, 2025.
Lumen has reported that the impairment with their service has been resolved, and traffic is flowing normally over the primary circuit. This incident is resolved.
Affected components
Update timeline
- identified Dec 11, 2025, 08:31 PM UTC
We have identified an issue with an L3 primary circuit. We have move traffic over to secondary and traffic has stabilized. This only affected our ORD/PHL datacenters.
- identified Dec 11, 2025, 08:34 PM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 12, 2025, 05:10 AM UTC
Lumen has reported that the impairment with their service has been resolved, and traffic is flowing normally over the primary circuit. This incident is resolved.
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