Reinvent Telecom experienced a major incident on March 3, 2026 affecting Inbound National and Outbound National, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound NationalOutbound National
Update timeline
- investigating Mar 03, 2026, 02:01 PM UTC
We are currently investigating a voice impairment issue. We will update as more information is available.
- identified Mar 03, 2026, 02:20 PM UTC
We have identified the issue with the carrier and we are working for resolution at this time. More information will follow when available.
- identified Mar 03, 2026, 02:31 PM UTC
The identified carrier is still investigating the issue at this time.
- monitoring Mar 03, 2026, 03:01 PM UTC
Teams are observing expecting Inbound and Outbound Call patterns and network behavior. We will continue to monitor for prolonged stability.
- resolved Mar 03, 2026, 04:44 PM UTC
After continuous monitoring with the carrier all calls are stable. We consider this matter resolved.