Reinvent Telecom incident

Chat Feature Issue Max UC

Resolved after 3 hours 32 minutes, affecting Max UC, on October 21, 2022.

resolved Oct 21, 2022, 07:40 PM UTC

We continue to see the AMS stabilized and are moving this Incident to Resolved. No other issues have been reported at this time. Thank you for the patience and any inconvenience this has caused.

Started
Oct 21, 2022, 04:07 PM UTC
Resolved
Oct 21, 2022, 07:40 PM UTC
Duration
3h 32m
Detected by Pingoru
Oct 21, 2022, 04:07 PM UTC

Affected components

Max UC

Update timeline

  1. investigating Oct 21, 2022, 04:07 PM UTC

    We are currently investigating an issue with the Chat Service in Max UC. At this time chat is unavailable. Will provide more information when available.

  2. monitoring Oct 21, 2022, 04:36 PM UTC

    Service are now back up and normal at this time with the Max UC Chat Service. We will continue to monitor.

  3. resolved Oct 21, 2022, 07:40 PM UTC

    We continue to see the AMS stabilized and are moving this Incident to Resolved. No other issues have been reported at this time. Thank you for the patience and any inconvenience this has caused.

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