Reinvent Telecom incident

Miarec Web Portal Impairment

Resolved after 3 hours 4 minutes, affecting Call Recording, on January 10, 2023.

monitoring Jan 10, 2023, 11:30 PM UTC

Miarec web portal services have been restored, and we will continue to monitor for any further issues.

Started
Jan 10, 2023, 10:57 PM UTC
Resolved
Jan 11, 2023, 02:02 AM UTC
Duration
3h 4m
Detected by Pingoru
Jan 10, 2023, 10:57 PM UTC

Affected components

Call Recording

Update timeline

  1. identified Jan 10, 2023, 10:57 PM UTC

    An issue with the Miarec web portal has been identified, and some users may be unable to access the web portal. We are currently working with Miarec Support to resolve this issue. Call recordings are not affected at this time, and we will continue to update this issue with additional information.

  2. monitoring Jan 10, 2023, 11:30 PM UTC

    Miarec web portal services have been restored, and we will continue to monitor for any further issues.

  3. resolved Jan 11, 2023, 02:02 AM UTC

    No further issues have been reported at this time. This is now resolved.

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