Reinvent Telecom incident

Regional Connection Issue

Resolved after 1 day 7 hours, affecting Inbound National and Outbound National, on April 19, 2023.

resolved Apr 20, 2023, 11:24 PM UTC

Operations are still reported normal at this time and no other issues reported. This impairment is resolved.

Started
Apr 19, 2023, 03:43 PM UTC
Resolved
Apr 20, 2023, 11:24 PM UTC
Duration
1d 7h
Detected by Pingoru
Apr 19, 2023, 03:43 PM UTC

Affected components

Inbound NationalOutbound National

Update timeline

  1. investigating Apr 19, 2023, 03:43 PM UTC

    We are currently investigating a regional connection issue with some customers to our network. We will provide more information as it is available.

  2. investigating Apr 19, 2023, 03:59 PM UTC

    Reinvent – Partner Bridge: Dial-in: 602-753-6338 Conf Code: 1170584

  3. monitoring Apr 19, 2023, 05:22 PM UTC

    Issue has been identified and resolved at this time and operations are normal. We will continue to monitor traffic and registrations through out the day. Please reach out to us if you experience any issues.

  4. resolved Apr 20, 2023, 11:24 PM UTC

    Operations are still reported normal at this time and no other issues reported. This impairment is resolved.

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