Resolved after 3 hours 6 minutes, affecting Max UC, on August 28, 2023.
Metaswitch has resolved this issue, and new users should now be able to log in.
Affected components
Max UC
Update timeline
- identified Aug 28, 2023, 06:38 PM UTC
New installations of MaxUC may be unable to log in because a carrier cannot be chosen when the app is downloaded. The "Choose a Carrier" screen is blank." Metaswitch is aware of this issue and is working on a resolution.
- monitoring Aug 28, 2023, 06:59 PM UTC
Metaswitch has resolved this issue, and new users should now be able to log in.
- resolved Aug 28, 2023, 09:44 PM UTC
This incident has been resolved.
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