Reinvent Telecom incident

Xmedius Access

Resolved after 26 minutes, affecting Fax Services, on February 1, 2024.

identified Feb 01, 2024, 09:40 PM UTC

We have identified the issue and will apply the fix at this time. Updates will follow shortly.

Affected components

Fax Services

investigating Feb 01, 2024, 09:23 PM UTC

We are investigating an issue with access to Xmedius Fax Server. Faxes are completing at this time. This is just access to the Xmedius Server.
identified Feb 01, 2024, 09:40 PM UTC

We have identified the issue and will apply the fix at this time. Updates will follow shortly.
resolved Feb 01, 2024, 09:49 PM UTC

Fix has been applied and Xmedius access is now back up and ready for use.

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