Reinvent Telecom incident

Intermedia Connection Impairment

Resolved after 13 hours 21 minutes, affecting Intermedia, on May 17, 2024.

monitoring May 17, 2024, 02:28 PM UTC

We are working with Intermedia at this time. Reporting that the Impairment is clear at this time. We will continue to monitor.

Started
May 17, 2024, 01:45 PM UTC
Resolved
May 18, 2024, 03:07 AM UTC
Duration
13h 21m
Detected by Pingoru
May 17, 2024, 01:45 PM UTC

Affected components

Intermedia

Update timeline

  1. investigating May 17, 2024, 01:45 PM UTC

    We are currently investigating an issue with some customers having an impairment in regards to their connection with Intermedia at this time. More information will come in as it is available.

  2. monitoring May 17, 2024, 02:28 PM UTC

    We are working with Intermedia at this time. Reporting that the Impairment is clear at this time. We will continue to monitor.

  3. resolved May 18, 2024, 03:07 AM UTC

    After extensive monitoring this impairment is considered resolved.

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