Resolved after 5 hours 50 minutes, affecting Inbound National and Outbound National, on June 4, 2024.
Bandwidth has reported that the issue with the off network vendor has been resolved.
Affected components
Update timeline
- investigating Jun 04, 2024, 08:37 PM UTC
Bandwidth teams are investigating an inbound calling incident impacting inbound calls to the Bandwidth Network. At this time this has degraded some of the voice calling experience. We will update as more information is available.
- investigating Jun 04, 2024, 09:14 PM UTC
Bandwidth teams continue to investigate inbound & outbound calling incidents impacting calls to and from the Bandwidth Network. We will continue to update as they pass more information. Thank you for your patience.
- identified Jun 04, 2024, 10:25 PM UTC
Bandwidth teams have identified the source of this incident as an off network vendor. We continue to work with this partner to restore expected calling behaviors.
- resolved Jun 05, 2024, 02:27 AM UTC
Bandwidth has reported that the issue with the off network vendor has been resolved.
Your product runs on more than Reinvent Telecom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services