Reinvent Telecom incident

Service Advisory - ServiceNow Portal Impairment

Resolved after 1 hour 48 minutes, affecting ServiceNow Portal, on August 26, 2024.

resolved Aug 26, 2024, 09:54 PM UTC

ServiceNow has identified the issue and a fix has been deployed. We will continue to monitor and provide updates.

Started
Aug 26, 2024, 08:05 PM UTC
Resolved
Aug 26, 2024, 09:54 PM UTC
Duration
1h 48m
Detected by Pingoru
Aug 26, 2024, 08:05 PM UTC

Affected components

ServiceNow Portal

Update timeline

  1. identified Aug 26, 2024, 08:05 PM UTC

    Reinvent Reseller Partner, Please be advised that we have identified an issue with our ServiceNow cloud instance, which serves trouble ticketing/Incident management. Updates to follow. Thank you for your understanding as we continue to optimize our network for the best reliability and service. Please contact our Support line at 855.245.1433 if you require any further information or support.

  2. resolved Aug 26, 2024, 09:54 PM UTC

    ServiceNow has identified the issue and a fix has been deployed. We will continue to monitor and provide updates.

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