Resolved after 1 hour 53 minutes, affecting Max UC, on February 12, 2025.
During the monitor patterns remain to be normal. We consider this matter resolved.
Affected components
Max UC
Update timeline
- investigating Feb 12, 2025, 05:34 PM UTC
At this time we are investigating an impairment for some customers with the Max UC Chat Service. Calls will still process as normal through Max UC. Chat only affected.
- investigating Feb 12, 2025, 05:58 PM UTC
We are continuing to investigate this issue. We will provide more information as it becomes available.
- monitoring Feb 12, 2025, 06:18 PM UTC
A fix has been implemented and we are showing patterns return to normal. We will continue to monitor these results.
- resolved Feb 12, 2025, 07:28 PM UTC
During the monitor patterns remain to be normal. We consider this matter resolved.
Your product runs on more than Reinvent Telecom
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services