Resolved after 4 hours 14 minutes, affecting MyCloud Messenger, on February 26, 2025.
We have monitored the fix extensively and this impairment is now considered resolved.
Affected components
MyCloud Messenger
Update timeline
- identified Feb 26, 2025, 11:40 PM UTC
We have identified an issue with the MyCloud Messaging Platform and access is not available at this time. We will update accordingly as more information is available.
- monitoring Feb 27, 2025, 12:14 AM UTC
Services has been restored and access to the site is now available at this time. We will continue to monitor.
- resolved Feb 27, 2025, 03:54 AM UTC
We have monitored the fix extensively and this impairment is now considered resolved.
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