Resolved after 3 hours 38 minutes, affecting Outbound National and MyCloud Inbound National and 1 more, on February 27, 2025.
A fix was implemented and we are monitoring the results.
Affected components
Outbound NationalMyCloud Inbound NationalMyCloud Toll-FreeMyCloud MobileMyCloud Desktop
Update timeline
- investigating Feb 27, 2025, 11:39 PM UTC
At this time we are investigating an impairment with our MyCloud UCASS services. Will will update as more information is available.
- monitoring Feb 28, 2025, 12:02 AM UTC
A fix was implemented and we are monitoring the results.
- resolved Feb 28, 2025, 03:18 AM UTC
After extensive monitoring we are considering this impairment resolved.
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