Redtail experienced a minor incident on July 15, 2026 affecting Redtail CRM, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 03:06 PM UTC
We are currently investigating intermittent issues affecting Redtail CRM that may impact user login and access. Our teams are actively working to identify the cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available. We appreciate your patience and understanding.
- monitoring Jul 15, 2026, 03:18 PM UTC
The issue affecting Redtail CRM has been mitigated, and service has been restored. Our teams are continuing to monitor system performance to ensure stability. We will provide additional updates if any further issues are identified.
- resolved Jul 15, 2026, 04:08 PM UTC
This incident has been resolved.