Redtail incident

Redtail Email Services: Trouble Accessing Redtail

Minor Resolved View vendor source →

Redtail experienced a minor incident on September 2, 2025 affecting Redtail Email, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 03:43 PM UTC
Resolved
Sep 02, 2025, 06:37 PM UTC
Duration
2h 54m
Detected by Pingoru
Sep 02, 2025, 03:43 PM UTC

Affected components

Redtail Email

Update timeline

  1. investigating Sep 02, 2025, 03:43 PM UTC

    Some users are experiencing difficulties accessing their Redtail hosted email accounts. Our team is working to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

  2. monitoring Sep 02, 2025, 04:48 PM UTC

    A fix has been implemented and we are monitoring the results. If issues are still being experienced, please refresh your cookies and browser.

  3. resolved Sep 02, 2025, 06:37 PM UTC

    This incident has been resolved.