Red Canary Outage History

Red Canary is up right now

Red Canary had 12 outages in the last 2 years totaling 59h 57m of downtime — averaging 0.5 incidents per month.

There were 12 Red Canary outages since October 15, 2025 totaling 59h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.redcanary.com

Minor June 29, 2026

Investigating issues with delayed telemetry processing

Detected by Pingoru
Jun 29, 2026, 07:07 PM UTC
Resolved
Jun 30, 2026, 02:44 AM UTC
Duration
7h 37m
Affected: VMware Carbon Black Response hosted by Red CanaryVMware Carbon Black Hosted EDRDetectionsVMware Carbon Black CloudCrowdStrike FalconMicrosoftSentinelOnePalo Alto Networks Cortex XDRTrend Micro Endpoint Detection and ResponseJamf Threat DefenseRed Canary Linux EDR
Timeline · 4 updates
  1. identified Jun 29, 2026, 07:07 PM UTC

    The issue has been identified and we are currently working on a fix.

  2. monitoring Jun 30, 2026, 01:46 AM UTC

    A fix has been implemented and we are monitoring results.

  3. monitoring Jun 30, 2026, 02:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 30, 2026, 02:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 16, 2026

Detection delayed for CrowdStrike customers

Detected by Pingoru
May 16, 2026, 08:13 PM UTC
Resolved
May 16, 2026, 08:49 PM UTC
Duration
35m
Affected: DetectionsCrowdStrike Falcon
Timeline · 3 updates
  1. identified May 16, 2026, 08:13 PM UTC

    Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.

  2. identified May 16, 2026, 08:17 PM UTC

    Threat detection for our Government CrowdStrike customers may be delayed due to an incident with CrowdStrike’s Falcon Data Replicator. This incident will be updated as additional information becomes available from CrowdStrike.

  3. resolved May 16, 2026, 08:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 8, 2026

Cloudtrail and GuardDuty alert processing delay

Detected by Pingoru
May 08, 2026, 10:40 PM UTC
Resolved
May 09, 2026, 05:46 AM UTC
Duration
7h 5m
Affected: Amazon Web Services
Timeline · 3 updates
  1. investigating May 08, 2026, 10:40 PM UTC

    We are investigating an issue impacting AWS ingestors, which is causing a delay in our processing of Cloudtrail and GuardDuty alerts.

  2. identified May 08, 2026, 11:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 09, 2026, 05:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 8, 2026

Investigating issues with delayed detections

Detected by Pingoru
Apr 08, 2026, 07:50 PM UTC
Resolved
Apr 08, 2026, 10:16 PM UTC
Duration
2h 26m
Affected: Detections
Timeline · 2 updates
  1. monitoring Apr 08, 2026, 07:50 PM UTC

    We are currently investigating reports of intermittent detection delays. The issue has been identified and a fix has been implemented. We are monitoring the system to confirm that it is returning to normal operations.

  2. resolved Apr 08, 2026, 10:16 PM UTC

    Monitoring has confirmed the system is operating normally and detections are no longer delayed.

Read the full incident report →

Minor April 6, 2026

Investigating Issues with Google Cloud Platform

Detected by Pingoru
Apr 06, 2026, 11:26 PM UTC
Resolved
Apr 07, 2026, 03:34 AM UTC
Duration
4h 7m
Affected: Google Cloud Platform
Timeline · 3 updates
  1. investigating Apr 06, 2026, 11:26 PM UTC

    We are investigating delayed telemetry surrounding Google Cloud Platform data due to underlying issues in the AWS Cloud Platform. We have notified the AWS production engineering team and are monitoring the issue to ensure they resolve the issue promptly. Telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter for GCP telemetry.

  2. monitoring Apr 07, 2026, 02:19 AM UTC

    We are monitoring the system to confirm that it is returning to normal operations.

  3. resolved Apr 07, 2026, 03:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 4, 2025

Investigating issues with VMware Carbon Black Response

Detected by Pingoru
Dec 04, 2025, 10:33 PM UTC
Resolved
Dec 05, 2025, 01:56 AM UTC
Duration
3h 23m
Affected: VMware Carbon Black Response hosted by Red CanaryDetections
Timeline · 2 updates
  1. monitoring Dec 04, 2025, 10:33 PM UTC

    We are investigating ingestion issues with VMware Carbon Black Response services hosted by Red Canary. Sensor telemetry, events, and detections may be delayed in our Web Portal, APIs, and systems that leverage those APIs such as Canary Exporter. New sensor connections and installations may be impacted. The issue has been identified and a fix is being implemented. We are monitoring the system to confirm that it is returning to normal operations.

  2. resolved Dec 05, 2025, 01:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 11, 2025

Data processing delays

Detected by Pingoru
Nov 11, 2025, 12:33 PM UTC
Resolved
Nov 11, 2025, 12:57 PM UTC
Duration
24m
Affected: Detections
Timeline · 2 updates
  1. monitoring Nov 11, 2025, 12:33 PM UTC

    We are currently experiencing data processing delays, resulting in late detection notification to some customers.

  2. resolved Nov 11, 2025, 12:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2025

Intermittent Delays for Cloud and Identity Data

Detected by Pingoru
Oct 31, 2025, 06:17 PM UTC
Resolved
Nov 01, 2025, 12:28 PM UTC
Duration
18h 10m
Affected: Detections
Timeline · 3 updates
  1. identified Oct 31, 2025, 06:17 PM UTC

    We have identified an issue that is causing intermittent delays in processing cloud and identity data. We are actively working on a fix. Detections may be delayed.

  2. identified Oct 31, 2025, 09:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 01, 2025, 12:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 29, 2025

Investigating issues resulting from reported Azure outage

Detected by Pingoru
Oct 29, 2025, 05:16 PM UTC
Resolved
Oct 29, 2025, 10:18 PM UTC
Duration
5h 2m
Affected: DetectionsMicrosoft Office 365
Timeline · 3 updates
  1. investigating Oct 29, 2025, 05:16 PM UTC

    We are aware of a reported degradation with the manage.office.com domain that is impacting some Microsoft Office 365 services. At this time telemetry and detections for Microsoft Office 365 External Service Integrations may be delayed.

  2. monitoring Oct 29, 2025, 09:43 PM UTC

    Microsoft Office 365 external service integrations are now functioning as expected. Detections may be delayed as we process the backlog.

  3. resolved Oct 29, 2025, 10:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 27, 2025

Data Processing Delays for Google Workspace

Detected by Pingoru
Oct 27, 2025, 09:06 PM UTC
Resolved
Oct 27, 2025, 10:18 PM UTC
Duration
1h 11m
Affected: Detections
Timeline · 2 updates
  1. identified Oct 27, 2025, 09:06 PM UTC

    We identified an issue impacting data processing for Google Workspace customers and have implemented a fix. Detections may be delayed.

  2. resolved Oct 27, 2025, 10:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Investigating issues resulting from reported AWS outage

Detected by Pingoru
Oct 20, 2025, 04:38 PM UTC
Resolved
Oct 20, 2025, 10:55 PM UTC
Duration
6h 17m
Affected: VMware Carbon Black Response hosted by Red CanaryJamf Threat Defense
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 04:38 PM UTC

    We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

  2. resolved Oct 20, 2025, 10:55 PM UTC

    This incident has been resolved. Services are operating as expected.

Read the full incident report →

Minor October 15, 2025

Red Canary portal issue under investigation

Detected by Pingoru
Oct 15, 2025, 09:20 PM UTC
Resolved
Oct 16, 2025, 12:56 AM UTC
Duration
3h 35m
Affected: Web Portal
Timeline · 4 updates
  1. investigating Oct 15, 2025, 09:20 PM UTC

    We are currently investigating an issue with some pages being unavailable in the Red Canary portal. We will update this incident as more information becomes available.

  2. identified Oct 15, 2025, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2025, 11:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2025, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →