Red Canary incident

Delayed Ingestion

Resolved after 15 hours 40 minutes, affecting VMware Carbon Black Cloud and Red Canary Linux EDR, on May 14, 2024.

monitoring May 15, 2024, 12:29 AM UTC

A fix has been implemented and we are monitoring the results. At this time detections may be delayed for VMware Carbon Black Cloud.

Started
May 14, 2024, 07:54 PM UTC
Resolved
May 15, 2024, 11:34 AM UTC
Duration
15h 40m
Detected by Pingoru
May 14, 2024, 07:54 PM UTC

Affected components

VMware Carbon Black CloudRed Canary Linux EDR

Update timeline

  1. identified May 14, 2024, 07:54 PM UTC

    We have identified an issue with telemetry ingestion from VMware Carbon Black Cloud, Linux EDR, and Azure Cloud. A fix has been implemented. Detections may be delayed.

  2. monitoring May 15, 2024, 12:29 AM UTC

    A fix has been implemented and we are monitoring the results. At this time detections may be delayed for VMware Carbon Black Cloud.

  3. resolved May 15, 2024, 11:34 AM UTC

    This incident has been resolved.

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