Resolved after 4 hours, affecting Web Portal and VMware Carbon Black Response hosted by Red Canary and 1 more, on June 26, 2024.
The issue around endpoints incorrectly showing as unmonitored has been fixed and this incident is now resolved.
Affected components
Web PortalVMware Carbon Black Response hosted by Red CanaryVMware Carbon Black Hosted EDRVMware Carbon Black CloudCrowdStrike FalconMicrosoftSentinelOnePalo Alto Networks Cortex XDR
Update timeline
- identified Jun 26, 2024, 06:37 PM UTC
We are currently investigating an issue where endpoints are showing as unmonitored. This is a display issue only. Telemetry ingestion, processing, analysis, and detection are all working as expected.
- monitoring Jun 26, 2024, 07:32 PM UTC
A fix is being implemented and we are monitoring the results.
- resolved Jun 26, 2024, 10:37 PM UTC
The issue around endpoints incorrectly showing as unmonitored has been fixed and this incident is now resolved.
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