Resolved after 1 day 1 hour, affecting Web Portal and API Requests and 1 more, on August 28, 2024.
We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.
Affected components
Web PortalAPI RequestsDetections
Update timeline
- investigating Aug 28, 2024, 07:55 PM UTC
We are investigating reports that Red Canary web portal and API requests are failing for some customers. Detections may be delayed. We will update this page as we learn more.
- monitoring Aug 28, 2024, 09:01 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 28, 2024, 11:31 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 29, 2024, 09:33 PM UTC
We continued to monitor the environment for 24 hours and are now confident the incident has been resolved.
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