Resolved after 2 hours 38 minutes, affecting Web Portal and API Requests, on October 4, 2024.
The issue has been identified and a fix is being implemented.
Affected components
Web PortalAPI Requests
Update timeline
- investigating Oct 04, 2024, 03:25 PM UTC
We are investigating reports that Red Canary web portal and API requests are failing for some customers. We will update this page as we learn more.
- identified Oct 04, 2024, 04:51 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 04, 2024, 06:04 PM UTC
This incident has been resolved.
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Amazon Web Services