Red Canary incident
Tracking an external incident with Broadcom Carbon Black Cloud
Resolved after 2 days, affecting Carbon Black Cloud, on January 10, 2025.
Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24 hours.
Affected components
Update timeline
- identified Jan 10, 2025, 05:24 PM UTC
We are tracking an outage with Broadcom Carbon Black Cloud (CbC) that is affecting alert ingest and correlation of alerts to endpoint data. https://status.broadcom.com/services/carbon-black/notices/kcjrp2fn7pniepsu-carbon-black-cloud-alerts-page-search-degraded-performance
- identified Jan 10, 2025, 06:47 PM UTC
Broadcom Carbon Black continues to investigate this issue.
- monitoring Jan 11, 2025, 01:11 PM UTC
After a few false starts, Broadcom has shifted their incident to "Monitoring". We have been successfully ingesting and correlating alerts for the past 5 hours. We will leave this incident open until Broadcom resolves theirs.
- resolved Jan 12, 2025, 06:09 PM UTC
Broadcom's incident remains in a monitoring state and we have not observed any errors on our end over the past 24 hours.
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