Red Canary incident

Security Data Lake Ingestion Degradation

Resolved after 7 hours 34 minutes, affecting Web Portal and Ingestion and 1 more, on April 21, 2025.

identified Apr 21, 2025, 04:01 PM UTC

We have resolved the issue impacting data ingestion into the Security Data Lake. Data is being ingested as expected. Searches will only return data ingested prior to 7 AM MT on 4/21/2025.

Started
Apr 21, 2025, 01:53 PM UTC
Resolved
Apr 21, 2025, 09:27 PM UTC
Duration
7h 34m
Detected by Pingoru
Apr 21, 2025, 01:53 PM UTC

Affected components

Web PortalIngestionSearch

Update timeline

  1. investigating Apr 21, 2025, 01:53 PM UTC

    We are currently investigating an issue impacting data ingestion into the Security Data Lake. There is no indication of data loss at this time. Searches will only return data ingested prior to 7 AM MT on 4/21/2025.

  2. investigating Apr 21, 2025, 02:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 21, 2025, 04:01 PM UTC

    We have resolved the issue impacting data ingestion into the Security Data Lake. Data is being ingested as expected. Searches will only return data ingested prior to 7 AM MT on 4/21/2025.

  4. resolved Apr 21, 2025, 09:27 PM UTC

    This incident has been resolved.

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