Red Canary incident

Investigating issues resulting from reported AWS outage

Minor Resolved View vendor source →

Red Canary experienced a minor incident on October 20, 2025 affecting VMware Carbon Black Response hosted by Red Canary and Jamf Threat Defense, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:09 AM UTC
Resolved
Oct 20, 2025, 10:31 AM UTC
Duration
22m
Detected by Pingoru
Oct 20, 2025, 10:09 AM UTC

Affected components

VMware Carbon Black Response hosted by Red CanaryJamf Threat Defense

Update timeline

  1. monitoring Oct 20, 2025, 10:09 AM UTC

    We are aware of a reported AWS degradation that may be impacting some services. At this time, telemetry for Jamf Threat Defense and VMware Carbon Black Response, hosted by Red Canary, may experience delays. We have observed signs of recovery in the affected services and continue to monitor the situation closely.

  2. resolved Oct 20, 2025, 10:31 AM UTC

    This incident has been resolved. Services are operating as expected.