Recharge incident

Merchant Admin Access Degraded

Major Resolved View vendor source →

Recharge experienced a major incident on April 23, 2026 affecting Recharge Merchant Portal, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 04:14 PM UTC
Resolved
Apr 23, 2026, 05:00 PM UTC
Duration
46m
Detected by Pingoru
Apr 23, 2026, 04:14 PM UTC

Affected components

Recharge Merchant Portal

Update timeline

  1. investigating Apr 23, 2026, 04:14 PM UTC

    We are currently investigating an issue with accessing the merchant portal.

  2. monitoring Apr 23, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 05:00 PM UTC

    This incident has been resolved.