Recharge incident

Merchant Admin Access Degraded

Resolved after 46 minutes, affecting Recharge Merchant Portal, on April 23, 2026.

monitoring Apr 23, 2026, 04:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 23, 2026, 04:14 PM UTC
Resolved
Apr 23, 2026, 05:00 PM UTC
Duration
46m
Detected by Pingoru
Apr 23, 2026, 04:14 PM UTC

Affected components

Recharge Merchant Portal

Update timeline

  1. investigating Apr 23, 2026, 04:14 PM UTC

    We are currently investigating an issue with accessing the merchant portal.

  2. monitoring Apr 23, 2026, 04:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 05:00 PM UTC

    This incident has been resolved.

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