Recharge incident

API latency issues

Critical Vendor's status page →

Resolved after 1 hour 57 minutes, affecting Recharge Analytics and Recharge API and 1 more, on March 17, 2025.

monitoring Mar 17, 2025, 08:29 PM UTC

A fix has been implemented and we are monitoring results.

Started
Mar 17, 2025, 08:09 PM UTC
Resolved
Mar 17, 2025, 10:07 PM UTC
Duration
1h 57m
Detected by Pingoru
Mar 17, 2025, 08:09 PM UTC

Affected components

Recharge AnalyticsRecharge APIRecharge Charge ProcessingRecharge CheckoutRecharge Customer PortalRecharge Merchant PortalRecharge Webhooks

Update timeline

  1. investigating Mar 17, 2025, 08:09 PM UTC

    We are observing issues of system degradation across all services and are currently investigating.

  2. monitoring Mar 17, 2025, 08:29 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Mar 17, 2025, 10:07 PM UTC

    This incident has been resolved.

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