Resolved after 2 hours 22 minutes, affecting Recharge Customer Portal and Recharge Merchant Portal, on March 21, 2025.
We received reports of issues accessing the Recharge admin via Shopify and with saving changes in the customer portal. Our team has released a fix. We are seeing recovery and will continue monitoring.
Affected components
Recharge Customer PortalRecharge Merchant Portal
Update timeline
- monitoring Mar 21, 2025, 12:41 AM UTC
We received reports of issues accessing the Recharge admin via Shopify and with saving changes in the customer portal. Our team has released a fix. We are seeing recovery and will continue monitoring.
- resolved Mar 21, 2025, 03:04 AM UTC
This incident has been resolved.
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