Recharge incident

Shopify services down

Resolved after 1 hour 14 minutes, affecting Shopify Admin and Shopify API & Mobile and 1 more, on April 2, 2025.

resolved Apr 02, 2025, 04:40 AM UTC

Shopify has reported that this issue has been resolved (https://www.shopifystatus.com). We’ve reviewed all impact and corrected any unexpected outcomes as a result of the Shopify incident.

Started
Apr 02, 2025, 03:26 AM UTC
Resolved
Apr 02, 2025, 04:40 AM UTC
Duration
1h 14m
Detected by Pingoru
Apr 02, 2025, 03:26 AM UTC

Affected components

Shopify AdminShopify API & MobileShopify StorefrontShopify Third party services

Update timeline

  1. investigating Apr 02, 2025, 03:26 AM UTC

    We are observing issues with accessing several Shopify services. We have reached out to Shopify and they are currently investigating.

  2. identified Apr 02, 2025, 03:37 AM UTC

    We observed issues related to accessing Shopify services. For updates on the issue, please see Shopify's status page - https://www.shopifystatus.com/ Our team is investigating and monitoring impact.

  3. resolved Apr 02, 2025, 04:40 AM UTC

    Shopify has reported that this issue has been resolved (https://www.shopifystatus.com). We’ve reviewed all impact and corrected any unexpected outcomes as a result of the Shopify incident.

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