Recharge incident

Cancellation Prevention Insights Dashboard Not Loading

Resolved after 2 hours 55 minutes, affecting Recharge Analytics, on April 24, 2025.

monitoring Apr 24, 2025, 03:15 PM UTC

The issue is resolved and the dashboard is loading as expected.

Started
Apr 24, 2025, 02:05 PM UTC
Resolved
Apr 24, 2025, 05:00 PM UTC
Duration
2h 55m
Detected by Pingoru
Apr 24, 2025, 02:05 PM UTC

Affected components

Recharge Analytics

Update timeline

  1. identified Apr 24, 2025, 02:05 PM UTC

    We have identified the issue preventing this dashboard from loading and are currently working on a fix.

  2. monitoring Apr 24, 2025, 03:15 PM UTC

    The issue is resolved and the dashboard is loading as expected.

  3. resolved Apr 24, 2025, 05:00 PM UTC

    This incident has been resolved.

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