Resolved after 3 hours 2 minutes, affecting Recharge Merchant Portal, on June 10, 2025.
Our team is working to republish all impacted products to their original sales channels. Merchants will start to see recovery on a store-by-store basis.
Affected components
Update timeline
- identified Jun 10, 2025, 03:00 PM UTC
We are aware that some merchants are reporting changes in product scope relating to Recharge products and Shopify Sales Channels. Our team has identified the issue.
- identified Jun 10, 2025, 03:20 PM UTC
Our team has resolved the underlying cause of the issue. We are now reviewing impacted stores for next steps.
- identified Jun 10, 2025, 04:53 PM UTC
Our team is working to republish all impacted products to their original sales channels. Merchants will start to see recovery on a store-by-store basis.
- resolved Jun 10, 2025, 06:02 PM UTC
All product scope has been restored to its previous version on all stores.
Your product runs on more than Recharge
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services