Recharge incident

API and admin services down

Resolved after 1 hour 26 minutes, affecting Recharge API and Recharge Checkout and 1 more, on June 24, 2025.

resolved Jun 24, 2025, 02:14 AM UTC

The Recharge API and all admin services have recovered. This incident has been resolved.

Started
Jun 24, 2025, 12:47 AM UTC
Resolved
Jun 24, 2025, 02:14 AM UTC
Duration
1h 26m
Detected by Pingoru
Jun 24, 2025, 12:47 AM UTC

Affected components

Recharge APIRecharge CheckoutRecharge Merchant Portal

Update timeline

  1. investigating Jun 24, 2025, 12:47 AM UTC

    We are observing issues with Recharge API and admin services down. Our Engineers are currently investigating.

  2. identified Jun 24, 2025, 12:59 AM UTC

    We have identified the issue and a fix is being implemented. We are seeing some recovery and will continue monitoring.

  3. monitoring Jun 24, 2025, 01:53 AM UTC

    A fix has been implemented and we are seeing recovery. We will continue monitoring results.

  4. resolved Jun 24, 2025, 02:14 AM UTC

    The Recharge API and all admin services have recovered. This incident has been resolved.

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