Resolved after 1 hour 4 minutes, affecting Recharge Customer Portal, on July 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Recharge Customer Portal
Update timeline
- investigating Jul 01, 2025, 11:32 AM UTC
Our Engineers are investigating an issue with Customer portal slowness and potential API latency
- monitoring Jul 01, 2025, 11:56 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2025, 12:37 PM UTC
This incident has been resolved.
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