Cloud Connection Issues
Affected: Connectivity Service
RealVNC Outage History
RealVNC is up right nowRealVNC had 7 outages in the last 2 years totaling 93h 14m of downtime — averaging 0.3 incidents per month.
There were 7 RealVNC outages since October 21, 2025 totaling 93h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.
Cloud Connection Delays
Affected: Connectivity Service
Timeline · 3 updates
- identified Aug 20, 2026, 06:34 PM UTC
Customers may experience issues making cloud connections. We are working on this issue. We apologise for any inconvenience caused.
- monitoring Aug 20, 2026, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 08:17 AM UTC
This incident has been resolved.
Cloud Connectivity and Portal Issues
Affected: Connectivity ServiceAccount authenticationPortalTeam Management Service
Timeline · 2 updates
- monitoring Aug 13, 2026, 02:09 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Aug 14, 2026, 07:11 AM UTC
This incident has been resolved.
Cloud connectivity and Portal issues
Affected: Connectivity ServiceAccount authenticationPortalTeam Management Service
Timeline · 6 updates
- investigating Aug 05, 2026, 02:15 PM UTC
We are aware of an issue with cloud connectivity and the management portal and we are currently investigating
- investigating Aug 05, 2026, 02:16 PM UTC
We are continuing to investigate this issue.
- investigating Aug 05, 2026, 02:19 PM UTC
We are continuing to investigate this issue.
- identified Aug 05, 2026, 03:31 PM UTC
The cause of the issue has now been identified and we are currently rolling out a fix.
- monitoring Aug 05, 2026, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 08:54 AM UTC
This incident has been resolved.
Some logins via the RealVNC Connect Portal may fail
Affected: Account authenticationPortal
Timeline · 4 updates
- investigating May 28, 2026, 09:55 AM UTC
We are currently investigating an issue where some users are unable to login to the RealVNC Connect Portal.
- identified May 28, 2026, 09:55 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 28, 2026, 10:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2026, 03:21 PM UTC
This incident has been resolved.
Incident with Cloudflare
Affected: Website (www.realvnc.com)PortalPortalDownloads
Timeline · 6 updates
- investigating Nov 18, 2025, 12:04 PM UTC
One of our 3rd party providers (Cloudflare) is currently experiencing a network incident which has affected access to the RealVNC website and RealVNC Connect management portals. We will provide more details as information becomes available.
- investigating Nov 18, 2025, 12:04 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 12:08 PM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 02:11 PM UTC
Cloudflare have identified the issue and are fixing the affected components.
- monitoring Nov 18, 2025, 02:51 PM UTC
Cloudflare have implemented a fix and the incident appears to be resolved. We are continuing to monitor.
- resolved Nov 19, 2025, 08:19 AM UTC
This incident has been resolved.
Issue identified with the RealVNC Connect Connectivity and Team Management services
Affected: Connectivity ServiceTeam Management Service
Timeline · 4 updates
- identified Oct 21, 2025, 03:31 PM UTC
We have identified the issue and are working on a fix
- identified Oct 21, 2025, 03:38 PM UTC
A fix has been deployed and services are normalising
- monitoring Oct 21, 2025, 04:03 PM UTC
We are monitoring the impacted services
- resolved Oct 21, 2025, 04:19 PM UTC
The impacted services are fully operational.