RealVNC incident

Some logins via the RealVNC Connect Portal may fail

Minor Resolved View vendor source →

RealVNC experienced a minor incident on May 28, 2026 affecting Account authentication and Portal, lasting 5h 26m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 09:55 AM UTC
Resolved
May 28, 2026, 03:21 PM UTC
Duration
5h 26m
Detected by Pingoru
May 28, 2026, 09:55 AM UTC

Affected components

Account authenticationPortal

Update timeline

  1. investigating May 28, 2026, 09:55 AM UTC

    We are currently investigating an issue where some users are unable to login to the RealVNC Connect Portal.

  2. identified May 28, 2026, 09:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 28, 2026, 10:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 28, 2026, 03:21 PM UTC

    This incident has been resolved.