RealVNC experienced a minor incident on August 20, 2026 affecting Connectivity Service, lasting 13h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Connectivity Service
Update timeline
- identified Aug 20, 2026, 06:34 PM UTC
Customers may experience issues making cloud connections. We are working on this issue. We apologise for any inconvenience caused.
- monitoring Aug 20, 2026, 07:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 08:17 AM UTC
This incident has been resolved.