RealVNC incident

Issue identified with the RealVNC Connect Connectivity and Team Management services

Minor Resolved View vendor source →

RealVNC experienced a minor incident on October 21, 2025 affecting Connectivity Service and Team Management Service, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 03:31 PM UTC
Resolved
Oct 21, 2025, 04:19 PM UTC
Duration
47m
Detected by Pingoru
Oct 21, 2025, 03:31 PM UTC

Affected components

Connectivity ServiceTeam Management Service

Update timeline

  1. identified Oct 21, 2025, 03:31 PM UTC

    We have identified the issue and are working on a fix

  2. identified Oct 21, 2025, 03:38 PM UTC

    A fix has been deployed and services are normalising

  3. monitoring Oct 21, 2025, 04:03 PM UTC

    We are monitoring the impacted services

  4. resolved Oct 21, 2025, 04:19 PM UTC

    The impacted services are fully operational.