RapidSOS incident

Issue with RapidSOS Service

Resolved after 2 minutes, on December 9, 2025.

resolved Dec 09, 2025, 02:49 AM UTC

Our engineers identified an issue today between 9 :46pm EST and 9:49pm EST and took immediate steps for remediation. During this window there was a degradation of IVR Verification . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

Started
Dec 09, 2025, 02:46 AM UTC
Resolved
Dec 09, 2025, 02:49 AM UTC
Duration
2m
Detected by Pingoru
Dec 09, 2025, 02:46 AM UTC

Update timeline

  1. resolved Dec 09, 2025, 02:49 AM UTC

    Our engineers identified an issue today between 9 :46pm EST and 9:49pm EST and took immediate steps for remediation. During this window there was a degradation of IVR Verification . The incident has since been resolved, all systems are fully operational, and connection stability has been restored. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team

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