RapidSOS experienced a major incident on October 15, 2026, lasting 9h 2m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 15, 2026, 06:20 AM UTC
One of our upstream providers has identified an issue which is affecting the RapidSOS components flagged below. Our provider is working to remedy a fix as quickly as possible. We will provide updates here as information becomes available. Thank you for your patience, RapidSOS Engineering Team
- resolved Oct 15, 2026, 03:22 PM UTC
The earlier issue with the RapidSOS components flagged below has been resolved and all systems are fully operational. We take these issues seriously and apologize for the impact on your operations. Please reach out to [email protected] with any questions. Thank you for your patience, RapidSOS Engineering Team