Rapid7 experienced a major incident on December 3, 2024, lasting 13h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 03, 2024, 01:30 AM UTC
We are actively investigating an issue affecting Rapid7's ability to trigger alerts in the EU region. Our team is working diligently to resolve this. Please note that this does not impact log ingestion.
- identified Dec 03, 2024, 02:20 AM UTC
Our team has identified the issue, confirming that it specifically impacts alerts configured with custom detection rules. We are actively working to restore the affected services and will provide updates as progress is made. Thank you for your patience
- monitoring Dec 03, 2024, 03:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 03, 2024, 03:22 PM UTC
This incident has been resolved.