Rapid7 incident

Agent management UI intermittent issues and delays in SIEM data processing

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on May 8, 2026 affecting User Interface and Data Processing, lasting 10h 44m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:05 AM UTC
Resolved
May 08, 2026, 12:49 PM UTC
Duration
10h 44m
Detected by Pingoru
May 08, 2026, 02:05 AM UTC

Affected components

User InterfaceData Processing

Update timeline

  1. investigating May 08, 2026, 02:05 AM UTC

    We are currently investigating intermittent issues in the agent management UI and delays in SIEM data processing.

  2. identified May 08, 2026, 02:24 AM UTC

    We have identified the issue as a vendor dependency. We are working closely with the provider to restore full service.

  3. monitoring May 08, 2026, 04:51 AM UTC

    Functionality has been restored, and systems are now operating normally. We are monitoring to ensure full stability.

  4. resolved May 08, 2026, 12:49 PM UTC

    This incident has been resolved.