Rapid7 incident

Delay in alerts and investigations in AP and EU

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on April 24, 2026 affecting Data Processing and Data Processing, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 11:21 AM UTC
Resolved
Apr 27, 2026, 02:51 PM UTC
Duration
3d 3h
Detected by Pingoru
Apr 24, 2026, 11:21 AM UTC

Affected components

Data ProcessingData Processing

Update timeline

  1. investigating Apr 24, 2026, 11:21 AM UTC

    We are currently investigating a slowdown in processing Alerts and creating investigations in ap-southeast-2 and eu-central-1 regions.

  2. investigating Apr 24, 2026, 12:37 PM UTC

    Impacted services have been scaled to process the backlog of investigations and are now fully caught up. We will continue to closely monitor service health to ensure ongoing stability.

  3. monitoring Apr 24, 2026, 12:38 PM UTC

    Impacted services have been scaled to process the backlog of investigations and are now fully caught up. We will continue to closely monitor service health to ensure ongoing stability.

  4. resolved Apr 27, 2026, 02:51 PM UTC

    We have confirmed that all processing is up to date and operating as normal.