Rapid7 incident

Degradation with Vulnerability Management API (APIv4 and Bulk Export API) and SIEM

Minor Resolved View vendor source →

Rapid7 experienced a minor incident on May 12, 2026 affecting Data Processing and Data Processing and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 10:22 AM UTC
Resolved
May 12, 2026, 10:44 AM UTC
Duration
21m
Detected by Pingoru
May 12, 2026, 10:22 AM UTC

Affected components

Data ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData ProcessingData Processing

Update timeline

  1. investigating May 12, 2026, 10:22 AM UTC

    We are currently investigating an issue impacting APIv4 and Bulk Export API used by Vulnerability Management. We appreciate your patience as we work to restore full functionality!

  2. identified May 12, 2026, 10:29 AM UTC

    We have identified the cause of the issue impacting APIv4 and Bulk Export API used by Vulnerability Management, we are also investigating a related issue impacting SIEM. We expect resolution by 11:35am UTC+1. We appreciate your patience as we work to restore full functionality!

  3. monitoring May 12, 2026, 10:30 AM UTC

    A fix has been implemented, our monitoring indicates recovery. We continue to monitor this incident.

  4. resolved May 12, 2026, 10:44 AM UTC

    This incident has been resolved.